SKUtrak incident

Data Receipt Delays - Sainsbury's SKUtrak service impacted

Minor Resolved View vendor source →

SKUtrak experienced a minor incident on April 9, 2026 affecting Sainsbury's, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 07:07 AM UTC
Resolved
Apr 09, 2026, 07:07 AM UTC
Duration
—
Detected by Pingoru
Apr 09, 2026, 07:07 AM UTC

Affected components

Sainsbury's

Update timeline

  1. identified Apr 08, 2026, 10:35 AM UTC

    Status: Identified We have identified that Sainsbury's is experiencing a delay in generating its data. We have contacted them to resolve the issue and will receive a notification once the data has been produced. We'll let you know once processing has started. Affected components Sainsbury's (Full outage)

  2. resolved Apr 09, 2026, 07:07 AM UTC

    Status: Resolved Sainsbury's has now supplied the missing data, which has been processed and applied to your SKUtrak service which is correct and up-to-date Affected components Sainsbury's (Operational)