SiteVibes incident

Order Tracking Issues

Notice Resolved View vendor source →

SiteVibes experienced a notice incident on September 5, 2025 affecting SiteVibes Loyalty and SiteVibes Reviews and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 03:48 PM UTC
Resolved
Sep 05, 2025, 05:40 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 05, 2025, 03:48 PM UTC

Affected components

SiteVibes LoyaltySiteVibes ReviewsSiteVibes Email MarketingSiteVibes API

Update timeline

  1. investigating Sep 05, 2025, 03:48 PM UTC

    We are currently investigating an issue where order tracking is not working properly. Our team is actively working to identify the cause and will provide updates as soon as we have more information.

  2. investigating Sep 05, 2025, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 05, 2025, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 05, 2025, 05:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 05, 2025, 05:40 PM UTC

    This incident has been resolved.