Resolved after 1 hour 51 minutes, affecting SiteVibes Loyalty and SiteVibes Reviews and 1 more, on September 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SiteVibes LoyaltySiteVibes ReviewsSiteVibes Email MarketingSiteVibes API
Update timeline
- investigating Sep 05, 2025, 03:48 PM UTC
We are currently investigating an issue where order tracking is not working properly. Our team is actively working to identify the cause and will provide updates as soon as we have more information.
- investigating Sep 05, 2025, 03:49 PM UTC
We are continuing to investigate this issue.
- identified Sep 05, 2025, 04:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 05, 2025, 05:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 05:40 PM UTC
This incident has been resolved.
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