SiteVibes incident

Degraded Performance – Email Marketing

Resolved after 40 minutes, affecting SiteVibes Email Marketing, on August 11, 2025.

monitoring Aug 11, 2025, 02:31 PM UTC

We experienced degraded performance with our Email Marketing platform due to a backlog of queued jobs. A fix has been implemented, and our team is in the process of clearing old jobs from the queue. Some delays in sending may continue until the backlog is fully processed. We are monitoring performance closely and will provide an update once the system is fully restored.

Started
Aug 11, 2025, 02:31 PM UTC
Resolved
Aug 11, 2025, 03:12 PM UTC
Duration
40m
Detected by Pingoru
Aug 11, 2025, 02:31 PM UTC

Affected components

SiteVibes Email Marketing

Update timeline

  1. monitoring Aug 11, 2025, 02:31 PM UTC

    We experienced degraded performance with our Email Marketing platform due to a backlog of queued jobs. A fix has been implemented, and our team is in the process of clearing old jobs from the queue. Some delays in sending may continue until the backlog is fully processed. We are monitoring performance closely and will provide an update once the system is fully restored.

  2. resolved Aug 11, 2025, 03:12 PM UTC

    This incident has been resolved.

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