SiteVibes incident

Degraded Performance Across App/Services

Resolved after 11 hours 14 minutes, affecting SiteVibes Loyalty and SiteVibes Reviews and 1 more, on September 11, 2025.

monitoring Sep 11, 2025, 11:23 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2025, 03:23 AM UTC
Resolved
Sep 11, 2025, 02:37 PM UTC
Duration
11h 14m
Detected by Pingoru
Sep 11, 2025, 03:23 AM UTC

Affected components

SiteVibes LoyaltySiteVibes ReviewsSiteVibes Email MarketingSiteVibes APISocial Proof & Trending WallVisual Marketing & UGCSiteVibes Dashboard

Update timeline

  1. investigating Sep 11, 2025, 03:23 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 11, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2025, 02:37 PM UTC

    This incident has been resolved.

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