SiteVibes incident

SiteVibes app and widgets not loading

Critical Resolved View vendor source →

SiteVibes experienced a critical incident on November 18, 2025 affecting SiteVibes Loyalty and SiteVibes Reviews and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:44 PM UTC
Resolved
Nov 18, 2025, 03:05 PM UTC
Duration
2h 21m
Detected by Pingoru
Nov 18, 2025, 12:44 PM UTC

Affected components

SiteVibes LoyaltySiteVibes ReviewsSiteVibes Email MarketingSiteVibes APISocial Proof & Trending WallVisual Marketing & UGCSiteVibes Dashboard

Update timeline

  1. identified Nov 18, 2025, 12:44 PM UTC

    Due to a network outage by one of our providers, Cloudflare, certain widgets and access to app.sitevibes.com are not working. We are working closely with Cloudflare to restore services.

  2. identified Nov 18, 2025, 01:15 PM UTC

    Cloudflare has identified the issue and a fix is being implemented.

  3. identified Nov 18, 2025, 01:52 PM UTC

    Cloudflare continues working on restoring service for application services. Please see Cloudflare's own status page for the most recent/latest updates https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 02:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Nov 18, 2025, 02:43 PM UTC

    A fix has been implemented by Cloudflare and services should start restoring shortly.

  6. resolved Nov 18, 2025, 03:05 PM UTC

    This incident has been resolved.