Resolved after 1 day, affecting SiteVibes Loyalty, on January 13, 2025.
We are continuing to monitor for any further issues.
Affected components
SiteVibes Loyalty
Update timeline
- identified Jan 13, 2025, 11:47 PM UTC
The issue has been identified and a fix is being worked on. Orders are still being captured to award customer points.
- monitoring Jan 14, 2025, 12:32 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 14, 2025, 12:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 14, 2025, 02:32 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 14, 2025, 11:59 PM UTC
This incident has been resolved.
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