Resolved after 2 days 23 hours, affecting SiteVibes Loyalty and SiteVibes Reviews, on November 11, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
SiteVibes LoyaltySiteVibes Reviews
Update timeline
- identified Nov 11, 2024, 03:07 PM UTC
Review request emails and any loyalty emails are currently not being sent. Customers are still earning loyalty points and able to use their points.
- monitoring Nov 12, 2024, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2024, 02:24 PM UTC
This incident has been resolved.
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