Shockbyte Outage History

Shockbyte is up right now

Pingoru has recorded 38 incidents for Shockbyte: 35 in the last 12 months and 9 in the last 90 days.

Source: status.shockbyte.com

38incidents recorded

35last 12 months

9last 90 days

3 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Shockbyte in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	1	1 of 720 (0%)
May 2026	1	0 of 744 (0%)
June 2026	1	3 of 720 (0%)
July 2026	3	9 of 744 (1%)
August 2026	1	2 of 744 (0%)
September 2026	2	10 of 720 (1%)
October 2026	6	19 of 744 (3%)
November 2026	0	0 of 47 (0%)

Incidents, newest first

Minor October 26, 2026 [Upstream] SteamCMD Outage 2h 1m

Started Oct 26, 2026, 02:14 PM UTC· resolved Oct 26, 2026, 04:15 PM UTC

identified Oct 26, 2026, 02:14 PM UTC

We're aware of an upstream issue which is affecting Steam. Game servers may be unable to update during this time. We're waiting for further developments.
resolved Oct 26, 2026, 04:15 PM UTC

The upstream issue is now resolved.

Read the full incident report →

Minor October 20, 2026 Test Incident 49m

Started Oct 20, 2026, 09:16 AM UTC· resolved Oct 20, 2026, 10:06 AM UTC

investigating Oct 20, 2026, 09:16 AM UTC

This is only used for testing, Nothing happened
resolved Oct 20, 2026, 10:06 AM UTC

Nothing continued to happen

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Minor October 8, 2026 [Game Servers, NA] Server Availabilty Issues 4h 17m Game Servers: North America (Quebec, CA), Game Servers: North America (Virginia, US), Game Servers: North America (Florida, US), Game Servers: North America (California, US) and 4 more

Started Oct 08, 2026, 02:32 PM UTC· resolved Oct 08, 2026, 06:49 PM UTC

investigating Oct 08, 2026, 02:32 PM UTC

We're aware of an issue impacting server availability in some regions, including California.
investigating Oct 08, 2026, 02:42 PM UTC

We're continuing to work to identify the root cause.
identified Oct 08, 2026, 03:34 PM UTC

We have identified the issue and are working on a solution.
identified Oct 08, 2026, 05:06 PM UTC

We are beginning to bring affected servers back online in batches.
monitoring Oct 08, 2026, 05:50 PM UTC

We have restored access to the Control Panel for affected customers, and we're continuing to start up servers. Customers may now start up their own servers.
resolved Oct 08, 2026, 06:49 PM UTC

The affected infrastructure is back to full health. The remaining game servers are starting up, and customers have full control of their servers.

Read the full incident report →

Major October 6, 2026 [Games Servers, Texas] Network Routing Performance Degradation 1h 38m Game Servers: North America (Texas, US)

Started Oct 06, 2026, 04:04 AM UTC· resolved Oct 06, 2026, 05:42 AM UTC

identified Oct 06, 2026, 04:04 AM UTC

We are aware of upstream issues affecting a few network routes in North America, which may result in players in the region having trouble connecting to their game servers in Dallas, Texas. We have identified the faulty upstreams and are working on a fix.
monitoring Oct 06, 2026, 04:11 AM UTC

We have withdrawn from the affected network upstreams and are seeing no further network issues to the affected routes. We will continue monitoring. If you continue to have issues connecting to game servers, please try again after ~5 minutes. Thank you for your patience.
monitoring Oct 06, 2026, 05:42 AM UTC

We are continuing to monitor the fixes in place.
resolved Oct 06, 2026, 08:56 AM UTC

This issue has been resolved.

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Minor October 4, 2026 [Game Servers, NA] Partial Service Outage 2h 2m Game Servers: North America (Quebec, CA)

Started Oct 04, 2026, 04:25 PM UTC· resolved Oct 04, 2026, 06:27 PM UTC

investigating Oct 04, 2026, 04:25 PM UTC

We're aware of an issue affecting some servers in our Quebec, Canada region. We're working to determine the root cause.
identified Oct 04, 2026, 04:41 PM UTC

We have identified the root cause of the incident and applied a fix. Customer servers are beginning to recover.
resolved Oct 04, 2026, 06:27 PM UTC

This incident is now resolved, and all affected servers are back online.

Read the full incident report →

Major October 2, 2026 Steam Games Failing to Update/Install 7h 52m Control Panel, Shockbyte for Game Studios

Started Oct 02, 2026, 11:04 PM UTC· resolved Oct 03, 2026, 06:56 AM UTC

monitoring Oct 02, 2026, 11:04 PM UTC

We have identified an issue causing some games to fail to download updates/install files via Steam. We have rolled a fix out and are actively monitoring. If your game server ran into any Steam-related errors when attempting to install/update, please wait a few minutes and try again. Feel free to reach out to our support team if you continue to face issues.
resolved Oct 03, 2026, 06:56 AM UTC

This incident has since been resolved.

Read the full incident report →

Major September 22, 2026 [Game Servers, PL] Intermittent Network Issues 7h 46m Game Servers: Europe (Warsaw, PL)

Started Sep 22, 2026, 04:03 PM UTC· resolved Sep 22, 2026, 11:50 PM UTC

identified Sep 22, 2026, 04:03 PM UTC

We're aware of an issue in our Poland, EU region caused by an upstream provider network fault. We're waiting for the upstream provider to resolve the issue. In the meantime, you may experience high latency and/or packet loss when reaching your server in this region.
resolved Sep 22, 2026, 11:50 PM UTC

The incident was resolved by the upstream provider at 23:50 UTC.

Read the full incident report →

Major September 13, 2026 Service Disruption for existing servers 1h 55m Game Servers: Europe (Amsterdam, NL)

Started Sep 13, 2026, 10:10 AM UTC· resolved Sep 13, 2026, 12:05 PM UTC

investigating Sep 13, 2026, 10:10 AM UTC

We are aware of connection issues impacting existing servers
resolved Sep 13, 2026, 12:05 PM UTC

This issue should now be resolved.

Read the full incident report →

Major August 19, 2026 [Game Servers] Service Disruption on New Servers/Instances 1h 39m Control Panel, Shockbyte for Game Studios

Started Aug 19, 2026, 05:40 AM UTC· resolved Aug 19, 2026, 07:19 AM UTC

investigating Aug 19, 2026, 05:40 AM UTC

We are aware of issues impacting newly created servers or instances, resulting in some file system errors, and are actively investigating.
identified Aug 19, 2026, 06:15 AM UTC

We have identified the root cause and are working towards pushing a fix.
monitoring Aug 19, 2026, 07:19 AM UTC

We have rolled out fixes and are monitoring the results. If you are running into issues with your server, please reach out to our support team. Thank you for your patience. We apologise for any inconvenience caused by this incident.
resolved Aug 19, 2026, 07:49 AM UTC

This incident is now resolved. If you are still running into issues with your server, please reach out to our support team.

Read the full incident report →

Critical July 30, 2026 [Game Servers] Service Interruption 7h 3m Game Servers: North America (Quebec, CA), Game Servers: North America (Virginia, US), Game Servers: North America (Florida, US), Game Servers: North America (California, US) and 12 more

Started Jul 30, 2026, 12:00 PM UTC· resolved Jul 30, 2026, 07:04 PM UTC

investigating Jul 30, 2026, 12:00 PM UTC

We are seeing issues with game servers in all regions, we are looking into it.
identified Jul 30, 2026, 01:10 PM UTC

We're seeing issues throughout all our game server regions, we have identified the issue and are working on a solution as quick as possible.
identified Jul 30, 2026, 02:34 PM UTC

We have resolved the issues impacting our wider services. We are rolling out fixes to Oregon US and Melbourne AU.
monitoring Jul 30, 2026, 07:04 PM UTC

The root cause has been identified and resolved. Game servers in Oregon (US) and Melbourne (AU) are now operational again.
resolved Jul 31, 2026, 09:20 AM UTC

This incident has since been resolved.

Read the full incident report →

Minor July 19, 2026 [Game Servers, NA East] Service Interruption 42m Game Servers: North America (Virginia, US)

Started Jul 19, 2026, 02:43 PM UTC· resolved Jul 19, 2026, 03:26 PM UTC

investigating Jul 19, 2026, 02:43 PM UTC

We are seeing servers failing to start in Vint Hill. We are investigating.
resolved Jul 19, 2026, 03:26 PM UTC

This incident is now resolved.

Read the full incident report →

Minor July 15, 2026 [Game Servers, AU] Service Interruption 57m

Started Jul 15, 2026, 07:47 AM UTC· resolved Jul 15, 2026, 08:44 AM UTC

investigating Jul 15, 2026, 07:47 AM UTC

We're aware of an issue impacting game servers in Melbourne, Australia. We're working to identify the root cause of the issue.
monitoring Jul 15, 2026, 08:35 AM UTC

The root cause has been identified and resolved, and game servers are now recovering.
resolved Jul 15, 2026, 08:44 AM UTC

This incident is now resolved. All affected services are back up and running.

Read the full incident report →

Critical June 20, 2026 Germany (Frankfurt) Game Servers Down 2h 55m Game Servers: Europe (Frankfurt, DE)

Started Jun 20, 2026, 04:47 PM UTC· resolved Jun 20, 2026, 07:43 PM UTC

investigating Jun 20, 2026, 04:47 PM UTC

All FRA2 game servers seem to be down. Currently investigating.
investigating Jun 20, 2026, 04:54 PM UTC

We are aware of an outage of our game servers in Germany. Investigating.
identified Jun 20, 2026, 05:02 PM UTC

We're aware of the root cause, and we're working with the upstream service provider to resolve the issue.
monitoring Jun 20, 2026, 07:34 PM UTC

The root cause has been resolved, and service is returning to full health. We are continuing to monitor.
resolved Jun 20, 2026, 07:43 PM UTC

This incident is now resolved.

Read the full incident report →

Minor May 29, 2026 [PANEL] Server type version switching non-operational 23m Control Panel

Started May 29, 2026, 05:08 AM UTC· resolved May 29, 2026, 05:32 AM UTC

investigating May 29, 2026, 05:08 AM UTC

We are aware of an issue preventing servers from switching their server type version. We are investigating and will post updates as soon as possible.
identified May 29, 2026, 05:26 AM UTC

We have identified the issue and are working on deploying a fix. We apologise for the inconvenience and thank you for your patience.
monitoring May 29, 2026, 05:32 AM UTC

We have rolled out a fix and are monitoring the results.
resolved May 29, 2026, 06:15 AM UTC

This issue is now resolved.

Read the full incident report →

Minor April 21, 2026 Plugins being wiped on server restart 50m Control Panel

Started Apr 21, 2026, 02:27 PM UTC· resolved Apr 21, 2026, 03:18 PM UTC

identified Apr 21, 2026, 02:27 PM UTC

We're aware of an issue which caused server plugins on Minecraft and Rust to be deleted when the server restarted. We've applied a fix, so this is no longer happening. If you don't have a backup of your server, we can help with restoring a system backup. Please open a support ticket at https://shockbyte.com/contact.
resolved Apr 21, 2026, 03:18 PM UTC

This incident is now resolved, and we're working to restore the server files of a few affected customers.

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Minor March 23, 2026 [Game Servers, NL] Upgrades to New Hardware – Shockbyte

Started Mar 23, 2026, 09:00 AM UTC· resolved Mar 23, 2026, 09:00 AM UTC

No vendor updates were posted for this incident.

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Minor March 19, 2026 Issues with exiting hibernation – Shockbyte

Started Mar 19, 2026, 02:50 PM UTC· resolved Mar 19, 2026, 02:50 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Major March 13, 2026 Authentication services outage – Shockbyte

Started Mar 13, 2026, 07:39 AM UTC· resolved Mar 13, 2026, 07:39 AM UTC

No vendor updates were posted for this incident.