Shockbyte Outage History
Shockbyte is up right nowShockbyte had 33 outages in the last 2 years — averaging 1.4 incidents per month.
There were 33 Shockbyte outages since August 7, 2025. Each is summarised below — incident details, duration, and resolution information.
[Game Servers, NA East] Service Interruption
Timeline · 2 updates
- investigating Jul 19, 2026, 02:43 PM UTC
Status: Investigating We are seeing servers failing to start in Vint Hill. We are investigating. Affected components Virginia, US (Degraded performance)
- resolved Jul 19, 2026, 03:26 PM UTC
Status: Resolved This incident is now resolved. Affected components Virginia, US (Operational)
[Game Servers, AU] Service Interruption
Timeline · 3 updates
- investigating Jul 15, 2026, 07:47 AM UTC
Status: Investigating We're aware of an issue impacting game servers in Melbourne, Australia. We're working to identify the root cause of the issue.
- monitoring Jul 15, 2026, 08:35 AM UTC
Status: Monitoring The root cause has been identified and resolved, and game servers are now recovering.
- resolved Jul 15, 2026, 08:44 AM UTC
Status: Resolved This incident is now resolved. All affected services are back up and running.
Germany (Frankfurt) Game Servers Down
Timeline · 5 updates
- investigating Jun 20, 2026, 04:47 PM UTC
Status: Investigating All FRA2 game servers seem to be down. Currently investigating. Affected components Frankfurt, DE (Full outage)
- investigating Jun 20, 2026, 04:54 PM UTC
Status: Investigating We are aware of an outage of our game servers in Germany. Investigating. Affected components Frankfurt, DE (Full outage)
- identified Jun 20, 2026, 05:02 PM UTC
Status: Identified We're aware of the root cause, and we're working with the upstream service provider to resolve the issue. Affected components Frankfurt, DE (Partial outage)
- monitoring Jun 20, 2026, 07:34 PM UTC
Status: Monitoring The root cause has been resolved, and service is returning to full health. We are continuing to monitor. Affected components Frankfurt, DE (Degraded performance)
- resolved Jun 20, 2026, 07:43 PM UTC
Status: Resolved This incident is now resolved. Affected components Frankfurt, DE (Operational)
[PANEL] Server type version switching non-operational
Timeline · 4 updates
- investigating May 29, 2026, 05:08 AM UTC
Status: Investigating We are aware of an issue preventing servers from switching their server type version. We are investigating and will post updates as soon as possible. Affected components Control Panel (Degraded performance)
- identified May 29, 2026, 05:26 AM UTC
Status: Identified We have identified the issue and are working on deploying a fix. We apologise for the inconvenience and thank you for your patience. Affected components Control Panel (Degraded performance)
- monitoring May 29, 2026, 05:32 AM UTC
Status: Monitoring We have rolled out a fix and are monitoring the results. Affected components Control Panel (Operational)
- resolved May 29, 2026, 06:15 AM UTC
Status: Resolved This issue is now resolved. Affected components Control Panel (Operational)
Plugins being wiped on server restart
Timeline · 2 updates
- identified Apr 21, 2026, 02:27 PM UTC
Status: Identified We're aware of an issue which caused server plugins on Minecraft and Rust to be deleted when the server restarted. We've applied a fix, so this is no longer happening. If you don't have a backup of your server, we can help with restoring a system backup. Please open a support ticket at https://shockbyte.com/contact. Affected components Control Panel (Degraded performance)
- resolved Apr 21, 2026, 03:18 PM UTC
Status: Resolved This incident is now resolved, and we're working to restore the server files of a few affected customers. Affected components Control Panel (Operational)