Shockbyte incident

[Game Servers, NA] Partial Service Outage

Shockbyte is currently experiencing a major incident affecting Quebec, CA, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 04, 2026, 04:25 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Oct 04, 2026, 04:25 PM UTC

Affected components

Quebec, CA

Update timeline

  1. investigating Oct 04, 2026, 04:25 PM UTC

    Status: Investigating We're aware of an issue affecting some servers in our Quebec, Canada region. We're working to determine the root cause. Affected components Quebec, CA (Degraded performance)

  2. identified Oct 04, 2026, 04:41 PM UTC

    Status: Identified We have identified the root cause of the incident and applied a fix. Customer servers are beginning to recover. Affected components Quebec, CA (Degraded performance)