Shockbyte incident

Plugins being wiped on server restart

Minor Resolved View vendor source →
Started
Apr 21, 2026, 03:18 PM UTC
Resolved
Apr 21, 2026, 03:18 PM UTC
Duration
Detected by Pingoru
Apr 21, 2026, 03:18 PM UTC

Affected components

Control Panel

Update timeline

  1. identified Apr 21, 2026, 02:27 PM UTC

    Status: Identified We're aware of an issue which caused server plugins on Minecraft and Rust to be deleted when the server restarted. We've applied a fix, so this is no longer happening. If you don't have a backup of your server, we can help with restoring a system backup. Please open a support ticket at https://shockbyte.com/contact. Affected components Control Panel (Degraded performance)

  2. resolved Apr 21, 2026, 03:18 PM UTC

    Status: Resolved This incident is now resolved, and we're working to restore the server files of a few affected customers. Affected components Control Panel (Operational)

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