Shockbyte experienced a minor incident on April 21, 2026 affecting Control Panel, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Control Panel
Update timeline
- identified Apr 21, 2026, 02:27 PM UTC
Status: Identified We're aware of an issue which caused server plugins on Minecraft and Rust to be deleted when the server restarted. We've applied a fix, so this is no longer happening. If you don't have a backup of your server, we can help with restoring a system backup. Please open a support ticket at https://shockbyte.com/contact. Affected components Control Panel (Degraded performance)
- resolved Apr 21, 2026, 03:18 PM UTC
Status: Resolved This incident is now resolved, and we're working to restore the server files of a few affected customers. Affected components Control Panel (Operational)