Resolved after 21 hours 20 minutes, affecting Game Servers: North America (Quebec, CA) and Game Servers: North America (Virginia, US) and 1 more, on July 30, 2026.
The root cause has been identified and resolved. Game servers in Oregon (US) and Melbourne (AU) are now operational again.
Affected components
Update timeline
- investigating Jul 30, 2026, 12:00 PM UTC
We are seeing issues on game servers on our Hillsboro cluster, we are investigating.
- identified Jul 30, 2026, 01:10 PM UTC
We're seeing issues throughout all our game server regions, we have identified the issue and are working on a solution as quick as possible.
- identified Jul 30, 2026, 02:34 PM UTC
We have resolved the issues impacting our wider services. We are rolling out fixes to Oregon US and Melbourne AU.
- monitoring Jul 30, 2026, 07:04 PM UTC
The root cause has been identified and resolved. Game servers in Oregon (US) and Melbourne (AU) are now operational again.
- resolved Jul 31, 2026, 09:20 AM UTC
This incident has since been resolved.
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