Shockbyte incident
[Game Servers] Service Disruption on New Servers/Instances
Shockbyte experienced a minor incident on August 19, 2026 affecting Control Panel and Shockbyte for Game Studios, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 05:40 AM UTC
Status: Investigating We are aware of issues impacting newly created servers or instances, resulting in some file system errors, and are actively investigating. Affected components Control Panel (Partial outage) Shockbyte for Game Studios (Partial outage)
- identified Aug 19, 2026, 06:15 AM UTC
Status: Identified We have identified the root cause and are working towards pushing a fix. Affected components Shockbyte for Game Studios (Partial outage) Control Panel (Partial outage)
- monitoring Aug 19, 2026, 07:19 AM UTC
Status: Monitoring We have rolled out fixes and are monitoring the results. If you are running into issues with your server, please reach out to our support team. Thank you for your patience. We apologise for any inconvenience caused by this incident. Affected components Control Panel (Operational) Shockbyte for Game Studios (Operational)
- resolved Aug 19, 2026, 07:49 AM UTC
Status: Resolved This incident is now resolved. If you are still running into issues with your server, please reach out to our support team. Affected components Control Panel (Operational) Shockbyte for Game Studios (Operational)