Shockbyte incident

Germany (Frankfurt) Game Servers Down

Minor Resolved View vendor source →

Shockbyte experienced a minor incident on June 20, 2026 affecting Frankfurt, DE, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 07:43 PM UTC
Resolved
Jun 20, 2026, 07:43 PM UTC
Duration
Detected by Pingoru
Jun 20, 2026, 07:43 PM UTC

Affected components

Frankfurt, DE

Update timeline

  1. investigating Jun 20, 2026, 04:47 PM UTC

    Status: Investigating All FRA2 game servers seem to be down. Currently investigating. Affected components Frankfurt, DE (Full outage)

  2. investigating Jun 20, 2026, 04:54 PM UTC

    Status: Investigating We are aware of an outage of our game servers in Germany. Investigating. Affected components Frankfurt, DE (Full outage)

  3. identified Jun 20, 2026, 05:02 PM UTC

    Status: Identified We're aware of the root cause, and we're working with the upstream service provider to resolve the issue. Affected components Frankfurt, DE (Partial outage)

  4. monitoring Jun 20, 2026, 07:34 PM UTC

    Status: Monitoring The root cause has been resolved, and service is returning to full health. We are continuing to monitor. Affected components Frankfurt, DE (Degraded performance)

  5. resolved Jun 20, 2026, 07:43 PM UTC

    Status: Resolved This incident is now resolved. Affected components Frankfurt, DE (Operational)