Shockbyte incident

Germany (Frankfurt) Game Servers Down

Shockbyte is currently experiencing a major incident affecting Frankfurt, DE, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 20, 2026, 05:02 PM UTC
Resolved
Ongoing
Duration
● 2h 7m
Detected by Pingoru
Jun 20, 2026, 05:02 PM UTC

Affected components

Frankfurt, DE

Update timeline

  1. investigating Jun 20, 2026, 04:47 PM UTC

    Status: Investigating All FRA2 game servers seem to be down. Currently investigating. Affected components Frankfurt, DE (Full outage)

  2. investigating Jun 20, 2026, 04:54 PM UTC

    Status: Investigating We are aware of an outage of our game servers in Germany. Investigating. Affected components Frankfurt, DE (Full outage)

  3. identified Jun 20, 2026, 05:02 PM UTC

    Status: Identified We're aware of the root cause, and we're working with the upstream service provider to resolve the issue. Affected components Frankfurt, DE (Partial outage)