Resolved after 1 hour 22 minutes, affecting Game Servers: North America (Quebec, CA), on November 9, 2026.
The upstream provider has resolved the issue, and servers are recovering now. We're monitoring the situation.
Affected components
Update timeline
- investigating Nov 09, 2026, 09:19 PM UTC
We're aware of an outage currently affecting servers in our Canada, NA location. We're working to identify the root cause of the issue.
- identified Nov 09, 2026, 10:01 PM UTC
Our upstream provider is experiencing a power supply issue which has led to the outage of servers in our Canada region. We're waiting for further updates.
- monitoring Nov 09, 2026, 10:41 PM UTC
The upstream provider has resolved the issue, and servers are recovering now. We're monitoring the situation.
- resolved Nov 09, 2026, 10:49 PM UTC
This incident is now resolved.
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