Shiptheory incident

Unleashed Issues: Unable to download Order

Major Resolved View vendor source →

Shiptheory experienced a major incident on June 22, 2026, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 09:08 AM UTC
Resolved
Jun 22, 2026, 11:14 AM UTC
Duration
2h 6m
Detected by Pingoru
Jun 22, 2026, 09:08 AM UTC

Update timeline

  1. investigating Jun 22, 2026, 09:08 AM UTC

    Some customers have reported issues with the Unleashed integration, receiving errors such as: > Unable to download Order > Unable to download Shipment We have reached out to Unleashed and will update this banner accordingly.

  2. resolved Jun 22, 2026, 11:14 AM UTC

    Unleashed has resolved the issue, and you should no longer be getting errors. Please contact support if your issues persist.