Shiptheory experienced a major incident on October 20, 2026, lasting 6h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 20, 2026, 08:07 AM UTC
DPD have confirmed that they are aware of the issue and are working to get it resolved. We'll continue to provide updates as soon as they become available.
- resolved Oct 20, 2026, 02:42 PM UTC
DPD Service Update: The issue affecting DPD shipments has been resolved, and orders are now processing successfully again.