Shiptheory incident

ParcelForce: Unable to book

Major Resolved View vendor source →

Shiptheory experienced a major incident on August 17, 2026, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 08:18 AM UTC
Resolved
Aug 18, 2026, 11:59 AM UTC
Duration
1d 3h
Detected by Pingoru
Aug 17, 2026, 08:18 AM UTC

Update timeline

  1. investigating Aug 17, 2026, 08:56 AM UTC

    Some users have reported being unable to book Parcelforce services via the Royal Mail OBA integration. Royal Mail services are unaffected. We have reached out to Royal Mail regarding a connection issue and will update this banner.

  2. resolved Aug 18, 2026, 11:59 AM UTC

    Thanks for your patience.