Is Shiptheory down?

Last checked 12m ago
Current status
Shiptheory is up

No active incidents. All 4 components operational.

Shiptheory is operational right now. Last checked 12m ago; the most recent incident resolved 14d ago.

Real-time Shiptheory status, recent outages, and incident history: pulled directly from Shiptheory's official status page at status.shiptheory.com every 5 minutes. Pingoru tracks 4 Shiptheory services and has captured 3 incidents in the last 90 days (99.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Shiptheory reports a new incident, free for 3 monitors, no credit card.

Users who monitor Shiptheory also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 8,000+ providers
Shiptheory uptime 99.38% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 37m
    Started Oct 20, 2026, 08:05 AM UTC · Resolved Oct 20, 2026, 02:42 PM UTC
    Third Party Networks
    Timeline · 3 updates
    • investigating · Oct 20, 2026, 08:05 AM UTC

      We're aware of an issue some users are experiencing when using DPD at present. We've reached out to DPD to confirm when we can expect a resolution and we'll provide updates as soon as we have them.

    • identified · Oct 20, 2026, 08:07 AM UTC

      DPD have confirmed that they are aware of the issue and are working to get it resolved. We'll continue to provide updates as soon as they become available.

    • resolved · Oct 20, 2026, 02:42 PM UTC

      DPD Service Update: The issue affecting DPD shipments has been resolved, and orders are now processing successfully again.

    Latest: DPD Service Update: The issue affecting DPD shipments has been resolved, and orders are now processing successfully again.

  2. Resolved 1h 41m
    Started Aug 20, 2026, 08:13 AM UTC · Resolved Aug 20, 2026, 09:54 AM UTC
    Timeline · 3 updates
    • investigating · Aug 20, 2026, 08:13 AM UTC

      Some users have reported issues with connecting to Amazon Central, being given a 403 error. We are aware of the issue and are addressing it as a priority. We will update this banner shortly.

    • identified · Aug 20, 2026, 08:27 AM UTC

      We've confirmed the issue being unable to connect to Amazon, we're working to resolve it as a priority and will update this banner shortly.

    • resolved · Aug 20, 2026, 09:54 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  3. Resolved 1d 3h
    Started Aug 17, 2026, 08:18 AM UTC · Resolved Aug 18, 2026, 11:59 AM UTC
    Timeline · 4 updates
    • investigating · Aug 17, 2026, 08:18 AM UTC

      Some users have reported being unable to book Parcelforce services via the Royal Mail OBA integration. Royal Mail services are unaffected. We have reached out to Royal Mail regarding this issue and will update this banner. We apologise for any inconvenience caused.

    • investigating · Aug 17, 2026, 08:56 AM UTC

      Some users have reported being unable to book Parcelforce services via the Royal Mail OBA integration. Royal Mail services are unaffected. We have reached out to Royal Mail regarding a connection issue and will update this banner.

    • monitoring · Aug 18, 2026, 08:23 AM UTC

      Royal Mail has informed us all OBA functionality has been resumed. You may book any un-booked Parcelforce/RM labels if you were waiting on the work to be completed. All shipments booked during this period were unaffected. Royal Mail has requested that all customers print their manifest as soon as possible; you'll also be able to manifest later today with no issues.

    • resolved · Aug 18, 2026, 11:59 AM UTC

      Thanks for your patience.

    Latest: Thanks for your patience.

Incident record

Since April 2026 · Sorryapp Public · 4 components checked every 5 minutes
25incidents recorded
16last 12 months
3last 90 days
9 hourstypical duration, 12 months

The longest incident in the last year, ParcelForce: Unable to book on August 17, 2026, ran for 28 hours. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • Third Party Networks9
  • Automatic Desktop Printing1
  • Shiptheory.com1

Latest incidents

  • DPD: Order Failures October 20, 2026 · 7 hours · major outage

    We're aware of an issue some users are experiencing when using DPD at present. We've reached out to DPD to confirm when we can expect a resolution and we'll…

  • Amazon Central: Unable to connect August 20, 2026 · 101 minutes · major outage

    Some users have reported issues with connecting to Amazon Central, being given a 403 error. We are aware of the issue and are addressing it as a priority. We…

  • ParcelForce: Unable to book August 17, 2026 · 28 hours · major outage

    Some users have reported being unable to book Parcelforce services via the Royal Mail OBA integration. Royal Mail services are unaffected. We have reached out…

Outage history

Past 90 days · 3 incidents View full outage history →