Is Shiptheory down?
Last checked 4m agoNo incidents right now.
Shiptheory is operational right now. Last checked 4m ago; the most recent incident resolved 40d ago.
Real-time Shiptheory status, recent outages, and incident history — pulled directly from Shiptheory's official status page at https://status.shiptheory.com every 5 minutes. Pingoru tracks 4 Shiptheory services and has captured 3 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Shiptheory reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Jun 22, 2026, 09:08 AM UTC
Some customers have reported issues with the Unleashed integration, receiving errors such as: > Unable to download Order > Unable to download Shipment We have reached out to Unleashed and will update this banner accordingly.
- resolved · Jun 22, 2026, 11:14 AM UTC
Unleashed has resolved the issue, and you should no longer be getting errors. Please contact support if your issues persist.
Latest: Unleashed has resolved the issue, and you should no longer be getting errors. Please contact support if your issues persist.
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Timeline · 3 updates
- investigating · Jun 18, 2026, 09:48 AM UTC
We've had reports of some customers seeing their DX orders fail within Shiptheory. We've reached out to DX to ensure they resolve this as soon as possible. As soon as we get a further update from them, we'll let you know immediately.
- investigating · Jun 18, 2026, 10:50 AM UTC
We're seeing reports of orders now being able to book in successfully with DX, we're continuing to monitor and will provide updates as we go.
- resolved · Jun 18, 2026, 02:57 PM UTC
DX have now resolved the incident. Thanks for your patience.
Latest: DX have now resolved the incident. Thanks for your patience.
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Timeline · 4 updates
- investigating · Jun 03, 2026, 12:46 PM UTC
Some Shopify users have reported they are unable to process shipments. Error fetching order: message - Query not supported We are currently looking into the issue and will update this banner shortly.
- investigating · Jun 03, 2026, 01:25 PM UTC
Shopify is currently not operational - We have reached out to their support to make them aware - https://downdetector.co.uk/status/shopify/
- investigating · Jun 04, 2026, 09:38 AM UTC
We've made a change to ensure orders now pull through successfully from Shopify. Any failed orders can be retried to have the needed data pull through. If you're still seeing issues following this, please let us know.
- resolved · Jun 04, 2026, 02:52 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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- Started Jun 22, 2026, 09:08 AM UTC · Resolved Jun 22, 2026, 11:14 AM UTC · 2h 6m
- DX Orders Failing ResolvedStarted Jun 18, 2026, 09:48 AM UTC · Resolved Jun 18, 2026, 02:57 PM UTC · 5h 8m
- Started Jun 03, 2026, 12:46 PM UTC · Resolved Jun 04, 2026, 02:52 PM UTC · 1d 2h