Is Shiptheory down?

Last checked 4m ago
Current status
Shiptheory is up

No incidents right now.

Official status page: https://status.shiptheory.com · Polled every 5 minutes · 4 components tracked

Shiptheory is operational right now. Last checked 4m ago; the most recent incident resolved 40d ago.

Real-time Shiptheory status, recent outages, and incident history — pulled directly from Shiptheory's official status page at https://status.shiptheory.com every 5 minutes. Pingoru tracks 4 Shiptheory services and has captured 3 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Shiptheory reports a new incident — free for 5 monitors, no credit card.

Users who monitor Shiptheory also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
Shiptheory uptime 98.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 6m
    Started Jun 22, 2026, 09:08 AM UTC · Resolved Jun 22, 2026, 11:14 AM UTC
    Timeline · 2 updates
    • investigating · Jun 22, 2026, 09:08 AM UTC

      Some customers have reported issues with the Unleashed integration, receiving errors such as: > Unable to download Order > Unable to download Shipment We have reached out to Unleashed and will update this banner accordingly.

    • resolved · Jun 22, 2026, 11:14 AM UTC

      Unleashed has resolved the issue, and you should no longer be getting errors. Please contact support if your issues persist.

    Latest: Unleashed has resolved the issue, and you should no longer be getting errors. Please contact support if your issues persist.

  2. Resolved 5h 8m
    Started Jun 18, 2026, 09:48 AM UTC · Resolved Jun 18, 2026, 02:57 PM UTC
    Timeline · 3 updates
    • investigating · Jun 18, 2026, 09:48 AM UTC

      We've had reports of some customers seeing their DX orders fail within Shiptheory. We've reached out to DX to ensure they resolve this as soon as possible. As soon as we get a further update from them, we'll let you know immediately.

    • investigating · Jun 18, 2026, 10:50 AM UTC

      We're seeing reports of orders now being able to book in successfully with DX, we're continuing to monitor and will provide updates as we go.

    • resolved · Jun 18, 2026, 02:57 PM UTC

      DX have now resolved the incident. Thanks for your patience.

    Latest: DX have now resolved the incident. Thanks for your patience.

  3. Resolved 1d 2h
    Started Jun 03, 2026, 12:46 PM UTC · Resolved Jun 04, 2026, 02:52 PM UTC
    Timeline · 4 updates
    • investigating · Jun 03, 2026, 12:46 PM UTC

      Some Shopify users have reported they are unable to process shipments. Error fetching order: message - Query not supported We are currently looking into the issue and will update this banner shortly.

    • investigating · Jun 03, 2026, 01:25 PM UTC

      Shopify is currently not operational - We have reached out to their support to make them aware - https://downdetector.co.uk/status/shopify/

    • investigating · Jun 04, 2026, 09:38 AM UTC

      We've made a change to ensure orders now pull through successfully from Shopify. Any failed orders can be retried to have the needed data pull through. If you're still seeing issues following this, please let us know.

    • resolved · Jun 04, 2026, 02:52 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

Outage history

Past 90 days · 3 incidents View full outage history →