Shiptheory incident

Unable to book over the API

Resolved after 14 minutes, on October 14, 2025.

resolved Oct 14, 2025, 01:40 PM UTC

We've now resolved the incident. API orders going forward will now book in successfully. Any failed shipments, please resend these with updated reference IDs, as these need to be unique from the failed shipments.

Started
Oct 14, 2025, 01:26 PM UTC
Resolved
Oct 14, 2025, 01:40 PM UTC
Duration
14m
Detected by Pingoru
Oct 14, 2025, 01:26 PM UTC

Update timeline

  1. resolved Oct 14, 2025, 01:40 PM UTC

    We've now resolved the incident. API orders going forward will now book in successfully. Any failed shipments, please resend these with updated reference IDs, as these need to be unique from the failed shipments.

Your product runs on more than Shiptheory

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →