Shiptheory incident

Unleashed: Unable to communicate

Ongoing since 11:11 AM UTC, affecting Third Party Networks.

investigating Nov 09, 2026, 11:11 AM UTC

Some users have reported issues where Unleashed orders are not being communicated to Shiptheory and tracking is not being sent back to Unleashed. Some users have found clicking "Retry" pulls the data across. We have reached out to Unleashed and will update here.

Started
Nov 09, 2026, 11:11 AM UTC
Resolved
Ongoing
Duration
● 16m
Detected by Pingoru
Nov 09, 2026, 11:11 AM UTC

Affected components

Third Party Networks

Update timeline

  1. investigating Nov 09, 2026, 11:11 AM UTC

    Some users have reported issues where Unleashed orders are not being communicated to Shiptheory and tracking is not being sent back to Unleashed. Some users have found clicking "Retry" pulls the data across. We have reached out to Unleashed and will update here.

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