Shippo incident

DPD UK Service Degradation

Ongoing since 11:44 PM UTC, affecting DPD UK.

investigating Nov 11, 2026, 11:44 PM UTC

Hi team, we're seeing an elevated error rate with DPD UK label generation detected through our internal monitoring system. Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DPD UK and are monitoring closely. We'll update you when we hear back from DPD UK or when the situation changes.

Started
Nov 11, 2026, 11:44 PM UTC
Resolved
Ongoing
Duration
● 10h 7m
Detected by Pingoru
Nov 11, 2026, 11:44 PM UTC

Affected components

DPD UK

Update timeline

  1. investigating Nov 11, 2026, 11:44 PM UTC

    Hi team, we're seeing an elevated error rate with DPD UK label generation detected through our internal monitoring system. Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DPD UK and are monitoring closely. We'll update you when we hear back from DPD UK or when the situation changes.

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