Resolved after 18 minutes, affecting DHL eCommerce, on November 9, 2026.
Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system. Impact: Label purchases are currently failing. Tracking and rating are working normally.
Affected components
DHL eCommerce
Update timeline
- investigating Nov 09, 2026, 01:21 PM UTC
Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system. Impact: Label purchases are currently failing. Tracking and rating are working normally.
- resolved Nov 09, 2026, 01:40 PM UTC
This incident has been resolved.
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