Shippo incident

Royal Mail Storefeeder Service Degradation

Resolved after 20 minutes, affecting Royal Mail (Storefeeder), on November 7, 2026.

investigating Nov 07, 2026, 11:25 PM UTC

we're seeing delays in Royal Mail Storefeeder tracking event updates detected through our internal monitoring system. Impact: Tracking event updates are delayed. No events are lost, and label generation and rating are working normally. We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

Started
Nov 07, 2026, 11:25 PM UTC
Resolved
Nov 07, 2026, 11:45 PM UTC
Duration
20m
Detected by Pingoru
Nov 07, 2026, 11:25 PM UTC

Affected components

Royal Mail (Storefeeder)

Update timeline

  1. investigating Nov 07, 2026, 11:25 PM UTC

    we're seeing delays in Royal Mail Storefeeder tracking event updates detected through our internal monitoring system. Impact: Tracking event updates are delayed. No events are lost, and label generation and rating are working normally. We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

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