Shippo incident

USPS Service Degradation

Resolved after 1 hour 28 minutes, affecting USPS, on November 11, 2026.

investigating Nov 11, 2026, 01:47 AM UTC

We are currently observing a delay in USPS tracking event updates for BYO labels. Tracking event updates for these labels will be delayed; tracking for labels purchased through Shippo’s label generation are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Nov 11, 2026, 01:47 AM UTC
Resolved
Nov 11, 2026, 03:15 AM UTC
Duration
1h 28m
Detected by Pingoru
Nov 11, 2026, 01:47 AM UTC

Affected components

USPS

Update timeline

  1. investigating Nov 11, 2026, 01:47 AM UTC

    We are currently observing a delay in USPS tracking event updates for BYO labels. Tracking event updates for these labels will be delayed; tracking for labels purchased through Shippo’s label generation are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Nov 11, 2026, 03:15 AM UTC

    This incident has been resolved.

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