Shippo incident

Royal Mail Storefeeder Service Degradation

Resolved after 58 minutes, affecting Royal Mail (Storefeeder), on November 3, 2026.

investigating Nov 03, 2026, 09:13 PM UTC

Hi team, Royal Mail Storefeeder has stopped sending us tracking updates, detected through our internal monitoring system. Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

Started
Nov 03, 2026, 09:13 PM UTC
Resolved
Nov 03, 2026, 10:12 PM UTC
Duration
58m
Detected by Pingoru
Nov 03, 2026, 09:13 PM UTC

Affected components

Royal Mail (Storefeeder)

Update timeline

  1. investigating Nov 03, 2026, 09:13 PM UTC

    Hi team, Royal Mail Storefeeder has stopped sending us tracking updates, detected through our internal monitoring system. Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

  2. resolved Nov 03, 2026, 10:12 PM UTC

    This incident has been resolved.

Your product runs on more than Shippo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →