Resolved after 32 minutes, affecting UPS, on November 4, 2026.
Hi team, we're seeing an elevated error rate with UPS label generation detected through our internal monitoring system. Impact: Label purchases for International, Military, and U.S. Territory shipments are currently failing. Domestic label generation is working normally. We've contacted UPS and are monitoring closely. We'll update you when we hear back from UPS or when the situation changes.
Affected components
Update timeline
- investigating Nov 04, 2026, 02:50 PM UTC
Hi team, we're seeing an elevated error rate with UPS label generation detected through our internal monitoring system. Impact: Label purchases for International, Military, and U.S. Territory shipments are currently failing. Domestic label generation is working normally. We've contacted UPS and are monitoring closely. We'll update you when we hear back from UPS or when the situation changes.
- resolved Nov 04, 2026, 03:23 PM UTC
The issue has been resolved and the service is operating normally.
Your product runs on more than Shippo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services