Shippo incident

USPS Service Degradation

Resolved after 16 minutes, affecting USPS, on November 2, 2026.

investigating Nov 02, 2026, 04:10 PM UTC

Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Nov 02, 2026, 04:10 PM UTC
Resolved
Nov 02, 2026, 04:26 PM UTC
Duration
16m
Detected by Pingoru
Nov 02, 2026, 04:10 PM UTC

Affected components

USPS

Update timeline

  1. investigating Nov 02, 2026, 04:10 PM UTC

    Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Nov 02, 2026, 04:26 PM UTC

    The issue has been resolved and the service is now operational.

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