Resolved after 46 minutes, affecting Label Printing, on November 14, 2024.
We've fixed the underlying issue and the system is stable again. We will continue to monitor closely.
Affected components
Label Printing
Update timeline
- investigating Nov 14, 2024, 05:29 PM UTC
We're investigating an infrastructure issue causing intermittent 500 errors when loading pages as well as a response of "there was an error printing label" on some label generation requests. We'll update as soon as rectified.
- monitoring Nov 14, 2024, 06:00 PM UTC
We've fixed the underlying issue and the system is stable again. We will continue to monitor closely.
- resolved Nov 14, 2024, 06:15 PM UTC
This incident has been resolved.
Your product runs on more than ShipHero
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services