Resolved after 3 hours 55 minutes, affecting Label Printing, on August 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Label Printing
Update timeline
- investigating Aug 13, 2025, 08:56 PM UTC
Shipping labels can't be printed or opened due to "Access denied" errors. We've identified the issue and are working on a fix.
- identified Aug 13, 2025, 09:00 PM UTC
The issue has been identified and a fix is being implemented
- monitoring Aug 13, 2025, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2025, 12:52 AM UTC
This incident has been resolved.
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