ShipHero experienced a major incident on March 16, 2026 affecting Label Printing, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Label Printing
Update timeline
- investigating Mar 16, 2026, 04:51 PM UTC
Shippo has a partial outage which will block Cheapest if you have Shippo connected. If you use our direct USPS Modern solution you won't be affected. See https://status.goshippo.com/ for status of Shippo.
- monitoring Mar 16, 2026, 05:21 PM UTC
Shippo says they have resolved the issue.
- resolved Mar 16, 2026, 05:22 PM UTC
This incident has been resolved.