SheerID incident

System degradation: Document review

Major Resolved View vendor source →
Started
Feb 10, 2026, 01:18 AM UTC
Resolved
Feb 10, 2026, 02:18 AM UTC
Duration
1h
Detected by Pingoru
Feb 10, 2026, 01:18 AM UTC

Affected components

Student programsMilitary programsFirst Responder programsFaculty programsMedical programs

Update timeline

  1. identified Feb 10, 2026, 01:18 AM UTC

    We have discovered an issue causing delays for document review.

  2. monitoring Feb 10, 2026, 01:25 AM UTC

    A fix has been rolled out, we are currently monitoring.

  3. resolved Feb 10, 2026, 02:18 AM UTC

    This incident has been resolved.

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