SheerID incident

Military programs: degraded performance

Minor Resolved View vendor source →

SheerID experienced a minor incident on October 29, 2025 affecting Military programs, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:29 PM UTC
Resolved
Oct 29, 2025, 05:47 PM UTC
Duration
18m
Detected by Pingoru
Oct 29, 2025, 05:29 PM UTC

Affected components

Military programs

Update timeline

  1. investigating Oct 29, 2025, 05:29 PM UTC

    A cloud service provider supporting Military programs is experiencing issues. All other services, including our document review service and other data providers, will be performing as expected.

  2. resolved Oct 29, 2025, 05:47 PM UTC

    This incident has been resolved.