SheerID incident

My.SheerID login issues

Notice Resolved View vendor source →

SheerID experienced a notice incident on July 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 06:17 PM UTC
Resolved
Jul 21, 2026, 05:30 PM UTC
Duration
—
Detected by Pingoru
Jul 21, 2026, 06:17 PM UTC

Update timeline

  1. resolved Jul 21, 2026, 06:17 PM UTC

    Our reporting and management service, my.sheerid.com, was unavailable for approximately 15 minutes. This also caused downtime with our manual doc review system. The problem was addressed, the system has returned to normal, and traffic is being monitored.