Shakepay incident

Crypto deposits & withdrawals delayed

Ongoing since 03:43 PM UTC, affecting Bitcoin funding and Bitcoin cashouts and 1 more.

monitoring Nov 04, 2026, 04:56 PM UTC

The issue has been mitigated and the backlog of transactions is currently being processed.

Started
Nov 04, 2026, 03:43 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Nov 04, 2026, 03:43 PM UTC

Affected components

Bitcoin fundingBitcoin cashoutsEthereum fundingEthereum cashoutsLightning FundingLightning Cashouts

Update timeline

  1. identified Nov 04, 2026, 03:43 PM UTC

    An issue with a third-party provider is currently causing a delay in crypto deposits and withdrawals. Thank you for your patience while we address the situation

  2. monitoring Nov 04, 2026, 04:56 PM UTC

    The issue has been mitigated and the backlog of transactions is currently being processed.

Your product runs on more than Shakepay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →