Resolved after 3 hours 40 minutes, on July 8, 2021.
This incident regarding the iPad sync issue is now resolved for all venues. These reservations should be pulling into Web and Mobile from now moving forward. Thank you kindly for your patience.
Update timeline
- investigating Jul 08, 2021, 11:33 AM UTC
We are currently facing an issue with the mobile version (iPad) not syncing reservations correctly. The reservations are visible and available on the web platform, but they are not showing on mobile. We are currently investigating the issue in order to resolve it as soon as possible. We apologize for the inconvenience and we will post updates within the next hour.
- resolved Jul 08, 2021, 03:14 PM UTC
This incident regarding the iPad sync issue is now resolved for all venues. These reservations should be pulling into Web and Mobile from now moving forward. Thank you kindly for your patience.
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