Resolved after 1 hour 7 minutes, affecting Mapping Provider, on February 13, 2023.
Engineering team confirmed there is no Service Board functional impact from the mapping provider issue.
Affected components
Mapping Provider
Update timeline
- investigating Feb 13, 2023, 07:08 PM UTC
Service Board's mapping provider is currently experiencing a service disruption for their navigation APIs. Our engineering team is working with the vendor and will provide an update when it is available.
- identified Feb 13, 2023, 07:33 PM UTC
Service Board's mapping provider has identified the root cause and a fix is being implemented.
- monitoring Feb 13, 2023, 08:05 PM UTC
Engineering team confirmed there is no Service Board functional impact from the mapping provider issue.
- resolved Feb 13, 2023, 08:15 PM UTC
This incident has been resolved.
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