Resolved after 6 hours 24 minutes, affecting Critical Announcements, on October 23, 2026.
We are continuing to investigate this issue.
Affected components
Critical Announcements
Update timeline
- investigating Oct 23, 2026, 03:43 AM UTC
There’s a Salesforce service disruption currently affecting ServiceMax users in the following instances: BRA34, BRA36, BRA48, CAN36, CAN44, CAN46, CAN52, CAN54, USA228, USA236, USA272, USA286, USA312, and USA316. For more information, please visit https://status.salesforce.com/incidents/20004512. We’ll provide an update as soon as we receive a response from Salesforce.
- investigating Oct 23, 2026, 10:07 AM UTC
We are continuing to investigate this issue.
- resolved Oct 23, 2026, 10:08 AM UTC
This incident has been resolved.
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