Is ServiceMax down?

Last checked 1m ago
Current status
ServiceMax is up

No incidents right now.

ServiceMax is operational right now. Last checked 1m ago; the most recent incident resolved 5h ago.

Real-time ServiceMax status, recent outages, and incident history: pulled directly from ServiceMax's official status page at servicemax.statuspage.io every 5 minutes. Pingoru tracks 452 ServiceMax services and has captured 17 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment ServiceMax reports a new incident, free for 3 monitors, no credit card.

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ServiceMax uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 24m
    Started Oct 23, 2026, 03:43 AM UTC · Resolved Oct 23, 2026, 10:08 AM UTC
    Critical Announcements
    Timeline · 3 updates
    • investigating · Oct 23, 2026, 03:43 AM UTC

      There’s a Salesforce service disruption currently affecting ServiceMax users in the following instances: BRA34, BRA36, BRA48, CAN36, CAN44, CAN46, CAN52, CAN54, USA228, USA236, USA272, USA286, USA312, and USA316. For more information, please visit https://status.salesforce.com/incidents/20004512. We’ll provide an update as soon as we receive a response from Salesforce.

    • investigating · Oct 23, 2026, 10:07 AM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 23, 2026, 10:08 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 17h 39m
    Started Sep 16, 2026, 02:00 AM UTC · Resolved Sep 16, 2026, 07:40 PM UTC
    Critical Announcements
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 10:59 AM UTC

      Description of Issue: Salesforce is investigating an issue affecting multiple Salesforce instances across all regions. As per Salesforce, customers may experience severe delays, intermittent errors, or be unable to access some services, including submitting new cases via the Help portal. Salesforce is actively investigating. For the latest information please refer the Salesforce Status page to track the incident: https://status.salesforce.com/incidents/20004433 Action Being Taken: Salesforce is actively investigating the issue. Next Update: For the latest information please refer the Salesforce Status page to track the incident: https://status.salesforce.com/incidents/20004433

    • resolved · Sep 16, 2026, 07:40 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 452 components checked every 5 minutes
51incidents recorded
5last 12 months
2last 90 days
9 hourstypical duration, 12 months

The longest incident in the last year, ServiceMax Support Announcement - ServiceMax Service Disruption Due To Salesforce Outage (All Regions). on September 16, 2026, ran for 18 hours. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Critical Announcements4
  • Analytics1
  • Application1
  • Europe Region1
  • Europe Region1

Latest incidents

Outage history

Past 90 days · 2 incidents View full outage history →