Servers Australia incident
Reduced Redundancy & Capacity - New Zealand
Resolved after 1 day, affecting Network and New Zealand and 1 more, on September 2, 2026.
The upstream provider has restored the affected connection. Services continue to remain stable. We will monitor the situation and provide any updates as available.
Affected components
Update timeline
- investigating Sep 02, 2026, 02:08 AM UTC
We are investigating an issue affecting one of our transit interfaces in New Zealand. We have escalated the incident to our upstream provider and are currently awaiting their findings. While all services remain fully operational with no impact to end users, this Point of Presence (POP) is currently running with reduced capacity and redundancy.
- identified Sep 02, 2026, 02:11 AM UTC
Our upstream provider has advised that this is a known issue and are working on restoration efforts.
- monitoring Sep 02, 2026, 03:16 AM UTC
The upstream provider has restored the affected connection. Services continue to remain stable. We will monitor the situation and provide any updates as available.
- resolved Sep 03, 2026, 03:06 AM UTC
This incident has been resolved.
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