Resolved after 8 hours 54 minutes, affecting Sydney and Network and 1 more, on August 4, 2026.
Engineers have been advised that this relates to planned maintenance activity with the circuit expected to be back online within the next few hours.
Affected components
Update timeline
- investigating Aug 04, 2026, 02:55 PM UTC
Engineers are currently investigating a link failure between our Sydney POP and the SYD2 facility. There is no service impact at this time due to a second active link forwarding traffic. We are escalating to our vendor for further investigation.
- identified Aug 04, 2026, 03:55 PM UTC
Engineers have been advised that this relates to planned maintenance activity with the circuit expected to be back online within the next few hours.
- resolved Aug 04, 2026, 11:49 PM UTC
This incident has been resolved.
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