Servers Australia incident

VCD login page unavailable

Resolved after 3 hours 42 minutes, affecting Virtual Data Centre (VDC), on December 1, 2025.

resolved Dec 01, 2025, 10:59 AM UTC

The issue affecting the VCD login page has been resolved and access has been fully restored. All services have remained stable during the monitoring period, and the platform is now operating normally. VMs running on the platform were online and unaffected throughout the incident.

Started
Dec 01, 2025, 07:17 AM UTC
Resolved
Dec 01, 2025, 10:59 AM UTC
Duration
3h 42m
Detected by Pingoru
Dec 01, 2025, 07:17 AM UTC

Affected components

Virtual Data Centre (VDC)

Update timeline

  1. investigating Dec 01, 2025, 07:17 AM UTC

    We are currently investigating an issue where the VCD login page is unavailable. VMs running on the platform are online and unaffected. Further updates will be provided once validation is complete and services have been restarted if required.

  2. monitoring Dec 01, 2025, 07:32 AM UTC

    The issue affecting the VCD login page has now been resolved and access has been restored. All services are operating normally, and we will continue to monitor the platform to ensure stability. VMs running on the platform were online and unaffected throughout the incident.

  3. resolved Dec 01, 2025, 10:59 AM UTC

    The issue affecting the VCD login page has been resolved and access has been fully restored. All services have remained stable during the monitoring period, and the platform is now operating normally. VMs running on the platform were online and unaffected throughout the incident.

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