Servers Australia experienced a major incident on December 1, 2025 affecting Virtual Data Centre (VDC), lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2025, 07:17 AM UTC
We are currently investigating an issue where the VCD login page is unavailable. VMs running on the platform are online and unaffected. Further updates will be provided once validation is complete and services have been restarted if required.
- monitoring Dec 01, 2025, 07:32 AM UTC
The issue affecting the VCD login page has now been resolved and access has been restored. All services are operating normally, and we will continue to monitor the platform to ensure stability. VMs running on the platform were online and unaffected throughout the incident.
- resolved Dec 01, 2025, 10:59 AM UTC
The issue affecting the VCD login page has been resolved and access has been fully restored. All services have remained stable during the monitoring period, and the platform is now operating normally. VMs running on the platform were online and unaffected throughout the incident.