Resolved after 6 hours 37 minutes, affecting Equinix SY1 and Sydney and 1 more, on December 9, 2025.
We believe this to have been the result of a software bug and as such will be scheduling firmware updates in the new year post embargo for these devices.
Affected components
Update timeline
- investigating Dec 09, 2025, 04:09 AM UTC
Network engineers are investigating a process crash affecting BGP on our Sydney routers. We believe that services should be operational and that this was just a momentary interruption. Further updates will be provided ASAP.
- monitoring Dec 09, 2025, 04:39 AM UTC
Engineers have confirmed that the BGP process is stable, though we will continue to monitor the situation.
- resolved Dec 09, 2025, 10:46 AM UTC
We believe this to have been the result of a software bug and as such will be scheduling firmware updates in the new year post embargo for these devices.
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