Servers Australia incident
Power issue, site on generator - Equinix SY1
Servers Australia experienced a notice incident on January 23, 2026 affecting Equinix SY1 and Sydney, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2026, 01:38 PM UTC
We have observed an issue with power affecting the Equinix SY1 facility at approximately 00:15 AEDT. The current status from the facility team indicates that the site is partially running on generator. Engineers are currently investigating the impact while we await further information Further updates will be provided as available. If you have any questions please raise a case via the MySAU portal.
- monitoring Jan 23, 2026, 03:17 PM UTC
The the grid supplier for the site has provided an estimated time of 3:30 AEDT for restoration of the utility supply. The site team have confirmed that all loads remain fully operational on generator until the utility supply is restored. Further updates will be provided as they are made available.
- resolved Jan 23, 2026, 03:42 PM UTC
The Equinix SY1 site team have provided an update to confirm that the site is once again running on utility supply. All services remain operational. If you have any questions please raise a case via the MySAU portal.