Servers Australia incident

Sydney-Brisbane Intercapital backhaul service interruption

Servers Australia is currently experiencing a minor incident affecting Sydney and Network and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 05:12 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
Jun 16, 2026, 05:12 AM UTC

Affected components

SydneyNetworkBrisbaneEquinix SY4NextDC B1

Update timeline

  1. investigating Jun 16, 2026, 05:12 AM UTC

    Servers Australia are aware of a fibre transmission issue impacting one of our backhaul links between Sydney and Brisbane. The issue has been escalated to our provider who are presently investigating. The issue was observed at approximately 03:52:15 UTC and is still ongoing. No service impact is expected as there are multiple redundant paths available between regions, though it should be noted that capacity and redundancy are reduced at this time.

  2. identified Jun 16, 2026, 05:24 AM UTC

    The fibre provider has dispatched a technician to the suspected location of the fault and will provide updates as available. The current ETA is 20:00 AEST and no ETR has been provided until the situation has been assessed.