Servers Australia incident

Packet Loss Affecting Some International Connectivity

Minor Ongoing View vendor source →

Servers Australia is currently experiencing a minor incident affecting Network, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 03:23 AM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
May 15, 2026, 03:23 AM UTC

Affected components

Network

Update timeline

  1. identified May 15, 2026, 03:23 AM UTC

    Network engineers have been alerted to packet loss affecting connectivity to our network from some international locations. The issue is believed to be related to a known fault with one of our upstream transit providers. While the provider works to resolve this on their side, we are making routing changes within our network to prefer alternate paths and reduce the impact to customers. Further updates will be provided as soon as more information becomes available.

  2. monitoring May 15, 2026, 03:32 AM UTC

    The upstream transit provider has advised that the issue has now been resolved. We have confirmed that packet loss is no longer occurring and are continuing to monitor connectivity to ensure services remain stable before closing this incident.