Servers Australia incident

S3 Object Storage – Intermittent Service Disruptions

Ongoing since 07:58 PM UTC, affecting Network Storage.

identified Oct 29, 2026, 07:58 PM UTC

Since late last night, we have been experiencing intermittent disruptions to our S3 Object Storage service, which may result in requests timing out or failing. The issue is occurring as our storage cluster continues to recover and rebalance data following a storage disk (OSD) failure. Our team has been working around the clock to maintain service stability and minimise disruptions. We have engaged our hardware vendor's support team and are continuing to investigate the underlying cause and work towards a permanent resolution. We are actively monitoring the service and taking steps to restore access when disruptions occur. We will provide further updates as our investigation progresses.

Started
Oct 29, 2026, 07:58 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Oct 29, 2026, 07:58 PM UTC

Affected components

Network Storage

Update timeline

  1. identified Oct 29, 2026, 07:58 PM UTC

    Since late last night, we have been experiencing intermittent disruptions to our S3 Object Storage service, which may result in requests timing out or failing. The issue is occurring as our storage cluster continues to recover and rebalance data following a storage disk (OSD) failure. Our team has been working around the clock to maintain service stability and minimise disruptions. We have engaged our hardware vendor's support team and are continuing to investigate the underlying cause and work towards a permanent resolution. We are actively monitoring the service and taking steps to restore access when disruptions occur. We will provide further updates as our investigation progresses.

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