Servers Australia incident

SolusVM - Degraded Node

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Resolved after 6 hours 10 minutes, affecting Sydney and Cloud Servers, on May 21, 2025.

monitoring May 21, 2025, 11:25 PM UTC

We are continuing to monitor for any further issues.

Started
May 21, 2025, 11:20 PM UTC
Resolved
May 22, 2025, 05:30 AM UTC
Duration
6h 10m
Detected by Pingoru
May 21, 2025, 11:20 PM UTC

Affected components

SydneyCloud Servers

Update timeline

  1. monitoring May 21, 2025, 11:20 PM UTC

    A node hosting SolusVM Cloud Servers went offline temporarily. This has been brought back online, and all affected VMs have powered back on. We're looking into ways to prevent this in future. This incident did NOT impact Cloud Servers hosted on our VMware platform.

  2. monitoring May 21, 2025, 11:25 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 22, 2025, 05:30 AM UTC

    This incident has been resolved.

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