Is Sertifi down?
Last checked 3m agoNo incidents right now.
Sertifi is operational right now. Last checked 3m ago; the most recent incident resolved 36d ago.
Real-time Sertifi status, recent outages, and incident history: pulled directly from Sertifi's official status page at status.sertifi.com every 5 minutes. Pingoru tracks 12 Sertifi services and has captured 2 incidents in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment Sertifi reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Authorizations
Timeline · 3 updates
- identified · Sep 24, 2026, 04:00 PM UTC
We are currently investigating reports of customers unable to submit authorization forms and receiving a "refused to connect" error message. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon...
- investigating · Sep 24, 2026, 06:45 PM UTC
We are currently investigating 3rd party provider impacting a subset of users when creating Authorizations. Our team is working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available. ...
- resolved · Sep 25, 2026, 10:30 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
Latest: The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monito…
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Timeline · 3 updates
- identified · Sep 18, 2026, 05:15 PM UTC
We are investigating reports of connection issues for Salesforce customers.
- investigating · Sep 18, 2026, 06:37 PM UTC
We have implemented a change that will allow customers to reestablish and persist the Salesforce connection. We are working on a change to reset events which reached their max retry so impacted events can resume.
- resolved · Sep 18, 2026, 08:45 PM UTC
We have resolved this issue and have reset impacted events so they can retry. Some customers may still need to reconnect to salesforce. Super admins can go to administration>Account Settings>Real time Updates>Reconnect to do so.
Latest: We have resolved this issue and have reset impacted events so they can retry. Some customers may still need to reconnect to salesforce. Super admins can go to administration>Accoun…
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Incident record
Since April 2026 · PagerDuty · 12 components checked every 5 minutesThe longest incident in the last year, Authorization Service Unavailable - fps.sertifi.com Connection Refused on September 24, 2026, ran for 31 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Authorizations2
- Digital Contracts and e-Signatures2
- Payment services2
- Payments2
- Integration1
Latest incidents
- Authorization Service Unavailable - fps.sertifi.com Connection Refused
<p>We are currently investigating reports of customers unable to submit authorization forms and receiving a "refused to connect" error message. Our team is…
- Connection Issues for Salesforce Customers
<p>We are investigating reports of connection issues for Salesforce customers. </p>
- Unable to View and Download Documents
<p>The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you…
- Started Sep 24, 2026, 04:00 PM UTC · Resolved Sep 25, 2026, 10:30 PM UTC · 1d 6h
- Started Sep 18, 2026, 05:15 PM UTC · Resolved Sep 18, 2026, 08:45 PM UTC · 3h 30m