Sertifi had 3 outages in the last 2 years totaling 7h 25m of downtime — averaging 0.1 incidents per month.
There were 3 Sertifi outages since March 25, 2026 totaling 7h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
We have identified an issue affecting some users while attempting to navigate to portals in the NextGen application. Users may encounter a "Whoops! Something went wrong" error when accessing portal pages. Our team is actively working on a resolution and apologize for the disruption.
We are currently investigating reports of our application being unreachable at the moment. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
We have identified the root cause of today's service disruption as a third-party infrastructure incident with Cloudflare. Our team has implemented a fix and services should now be accessible for all customers. We are actively monitoring to confirm full stability. We will provide a final...
We have successfully implemented a workaround to restore application services during the ongoing Cloudflare outage. For more information about the Cloudflare outage, please see here; Cloudflare Status. We apologize for any inconvenience this may...
We have identified the issue causing payments to not process. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.